bat365 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") govern the use of the bat365 platform and all its associated services. The definitions listed below are used throughout this document.

• "Platform" means the bat365 website, mobile version, and all services provided through it.
• "User" means any individual registered on the platform who has agreed to these terms.
• "Account" means each user's own registered profile.
• "Services" means casino games, sports betting, live dealer games, and other entertainment activities.
• "Taka" or "৳" means Bangladeshi Taka (BDT), which is the currency of this platform.

bat365 reserves the right to update these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

2. Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To open an account and use the services on bat365, you must meet the following conditions:

• You must be at least 21 years old.
• Online gaming or betting must be legally permitted in your country or jurisdiction.
• You must be of sound mind and capable of entering into a contract freely.
• You must not be a previously banned user on bat365.

2.2 Registration Process

Each user may create only one account. All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in account cancellation and forfeiture of deposited funds.

3. Account Security and Verification

3.1 Identity Verification (KYC)

bat365 may request specific documents to verify a user's identity. This process is essential to prevent money laundering, fraud, and access by minors. The following documents may generally be required for verification:

• A photo of your National ID (NID) or passport.
• A recent utility bill or bank statement (as proof of address).
• Proof of ownership of the payment method (where applicable).

Withdrawal requests may be placed on hold until verification is complete. bat365 may request additional verification at any time.

3.2 Password and Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with anyone else is prohibited. If you suspect unauthorized access to your account, contact the support team immediately.

4. Deposits, Withdrawals and Payment Policy

4.1 Deposits

The following payment methods are accepted for depositing funds on bat365: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳100.

Deposited funds are only accepted from a payment method registered in the name of the account holder. Deposits from third-party accounts are strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. After successful verification, withdrawal requests are generally processed within 5 to 30 minutes. Withdrawal funds will only be sent to the same payment method used for the deposit.

4.3 Currency and Transactions

All transactions on bat365 are conducted in Bangladeshi Taka (৳). If a transaction fails and funds have been deducted, please contact the support team — the issue will be resolved promptly.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New users can receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to all bonuses. This means you must wager 25 times the bonus amount before the bonus funds can be withdrawn.

There is a set time limit for meeting wagering requirements, which is stated in the details of each offer. If the requirements are not met within the time limit, the bonus and any winnings earned from it will be forfeited.

5.3 Bonus Abuse

Misuse or manipulation of the bonus system is strictly prohibited. If bat365 determines that a user is abusing bonuses, it reserves the right to cancel the relevant bonus and investigate the account.

5.4 Other Promotional Offers

Additional promotional offers may be available on special occasions, such as during BPL, IPL, or ICC tournaments. Each offer has its own terms, which will be clearly communicated at the time the offer is announced.

6. Betting and Gaming Rules

6.1 General Betting Rules

All bets on bat365 are considered to have been placed voluntarily and knowingly by the user. A confirmed bet generally cannot be changed or cancelled. The individual rules of each game or betting market apply separately.

6.2 Technical Errors

Abnormal winnings resulting from a system or software error will not be paid out. bat365 reserves the right to cancel or correct transactions caused by technical errors.

6.3 Cricket Betting

The cricket betting section allows you to place bets on BPL, IPL, T20 World Cup, and other international matches. If a match is abandoned or incomplete, bets will be settled according to the rules, which will be communicated separately.

7. Prohibited Activities

The following activities are strictly prohibited on the bat365 platform:

• Operating more than one account under the same person's name.
• Registering or operating an account on behalf of a third party.
• Placing bets using computer programs, bots, or automated software.
• Bonus fraud or bonus hunting.
• Money laundering or use of illegally obtained funds.
• Attempting to interfere with the platform's security systems.
• Deceiving or harassing other users.
• Creating or operating an account on behalf of a minor.

8. Account Suspension and Closure

8.1 Suspension by bat365

bat365 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these terms.
• Evidence of fraud or deception.
• Providing false information during the verification process.
• Instructions from legal or regulatory authorities.

8.2 Closure by the User

Any user may request account closure via live chat or email. All wagering requirements and withdrawable balance must be settled before the account is closed.

9. Intellectual Property

All content on the bat365 platform — including logos, designs, graphics, software, code, and text — is owned by bat365 or used under appropriate licenses.

Reproducing, distributing, or using any part of this content for commercial purposes without written permission from bat365 is prohibited. Game software is provided by third-party providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others) and is protected by their own intellectual property laws.

10. Limitation of Liability

bat365 will not be liable for the following:

• Bets or games lost due to internet connection failure.
• Losses resulting from a user disclosing their account details to others.
• Delays or failures in third-party payment services.
• Temporary service interruptions due to routine maintenance or upgrades.
• Legal complications related to online gaming in the user's own country.

To the maximum extent permitted by applicable law, bat365 will not be liable for indirect, incidental, or special damages.

11. Privacy and Data Protection

bat365 places the highest importance on protecting users' personal information. The platform uses SSL encryption and advanced security technology to keep your data safe.

For full details on how personal information is collected, stored, and used, please read our Privacy Policy.

12. Responsible Gaming

bat365 is firmly committed to responsible gaming. We want every user to enjoy gaming as a form of entertainment, not as a source of problems.

Gambling can be addictive. Know your limits and never bet beyond your means. If you feel that gaming is getting out of your control, please visit our Responsible Gaming section.

Users can contact the support team to set account limits (deposit limits, betting limits) or to activate a temporary Self-Exclusion.

13. Changes to Terms

bat365 reserves the right to amend these terms and conditions at any time. A notice will be posted on the website for significant changes. Continued use of the services after any changes constitutes acceptance of the updated terms.

Users are advised to check this page regularly and take note of the most recent update date.

14. Contact and Support

If you have any questions or complaints about these terms and conditions, please contact our support team:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

Our team is committed to providing fast and effective solutions to any of your questions.